Overhead Door Company of Portland at 4015 Northwest Saint Helens Road, in Portland

About Overhead Door Company of Portland

The Overhead Door Company of Portland is a US national Home goods and contractor company located in Portland, Oregon. To figure out why customers choose Overhead Door Company of Portland and to assess the reputation of the company, check the latest reviews on this page. Also, you can add your own review with the latest experience of cooperation with this company.

Find the nearest office location of Overhead Door Company of Portland by address or driving directions by using a map on this page. To contact the representative of the company use phone number below or visit official site. Don't forget to check the opening hours.

Contacts of Overhead Door Company of Portland

• Address: 4015 Northwest Saint Helens Road, Portland, OR 97210
• Website: overheaddoorpdx.com
• Phone: +1 503-252-5111
• Types: Home goods   Contractor  

Reviews

• 1

  David Kohel

  Posted Apr, 06 2019
  Very poor experience.
  Pre-installation:
  We ordered our door a few months back. Finally got it installed.
  Once we paid our 1/2 down, we had 0 communication until I repeatedly reached out until we received an installation date. There was no prep for us on what we needed to do other than "make some room to fit 2 cars".
  
  Installation day:
  We did what we were asked and I even sent pictures to our sales guy and he said we were good to go. Once the installers came to the house, they had to move a ton of things and make room.
  The issues:
  1. Upon installing the door, there was a 1/2 inch gap about 4 feet in length.
  2. There were a series of error messages on the opener itself.
  
  They came back to fix both and treated my wife poorly, were rude and were upset that they weren't told that they needed to close the gap and had to come back. Why should they need to be told? Bad craftsmanship. The fix was a 4 foot bar and brush drilled into the door. Terrible looking and they never communicated the fix. We may have investigated other options.
  
  Over a month later, we're still getting error messages on the opener and the door doesn't work 100% of the time. They've communicated that they've come out to fix things and haven't.
  
  The issues are still unresolved and we're awaiting a fix. We've actually reached out to another garage door company that is willing to come out and fix Overhead Door's work. Depending on whether they resolve today, we'll make a call.

Photos of Overhead Door Company of Portland

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